Refund policy

Returns
Due to the personal and hygiene-sensitive nature of our products, we cannot accept returns of opened or used items.


Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We will review the issue and arrange a replacement or refund where appropriate.


Refunds
Approved refunds will be processed back to the original payment method. Processing times may vary depending on your bank or payment provider.


Contact Us
For any return or refund enquiries, please contact us at:
info@feminalbloom.co.za